Privacy policy

Last updated: 9th September 2025

Privacy Policy

Effective Date: 20th August 2025
VentureTemp Pty Ltd (ABN 64 683 897 752)

1. Introduction
VentureTemp Pty Ltd (“we,” “us,” or “our”) complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other relevant Australian legislation. This Privacy Policy explains how we collect, use, disclose, and manage your personal information.

This policy should be read in conjunction with our Terms of Service, Refund & Return Policy, and Shipping Policy.

By accessing our website or using our services, you consent to the practices described herein.

2. Information We Collect
The types of personal information we may collect include:

  • Identity & Contact Details: Name, email, phone number, billing/shipping address.

  • Financial & Transaction Data: Secure payment details, order history, refund data.

  • Return & Warranty Data: Order numbers, product photos, defect descriptions.

  • Communications: Records of your communications with our customer support.

  • Marketing Preferences: Your subscription status and communication choices.

  • Technical & Usage Data: IP address, browser type, cookies, and analytics.

4. Disclosure of Information
We may disclose your information to:

  • Service Providers: Payment processors, couriers, and IT support (under strict contracts).

  • Shopify Inc.: Our online store is powered by Shopify. Your data is stored through Shopify’s secure infrastructure. We recommend reviewing Shopify’s Privacy Policy for further details.

  • Regulatory Authorities: When required by laws such as the Competition and Consumer Act 2010.

  • Business Partners: Only with your explicit consent.

  • Successors: In the event of a merger or acquisition.

5. Data Retention & Security
We retain personal information for as long as necessary for the purposes described, or as required by law (e.g., under the Corporations Act 2001 and taxation laws, which typically mandate a 7-year retention period for financial records).

We implement robust security measures, including encryption and access controls, in line with APP 11.

6. Your Rights Under Australian Law
Under the APPs, you have the right to:

  • Access your personal information (APP 12).

  • Request correction of inaccurate data (APP 13).

  • Request deletion of your data (subject to legal obligations).

  • Opt-out of direct marketing at any time (APP 7).

To exercise these rights, contact us at info@venturetemp.com.au. We will respond within a reasonable period as required by law.

10. Contact Us
For any questions regarding this Privacy Policy, please contact us at: